Our Team
Ousmane Ba
ERP Technical Support Expert
Ousmane reinforces the ranks of MFG technologies as technical support on the JobBOSS software. He will occasionally be responsible for your technical training on this platform. With an IT background, his understanding of the computer tool and his experience in information technology gives him a logical and a rational deduction that allow him to find the appropriate solutions.
With his experience in supporting users in the telecommunications and digital fields, he brings with him a wealth of skills and qualities that benefit his colleagues and especially you, our customers.
Passionate about learning and a seasoned athlete, he constantly gives his 100% to offer you the best possible service.
Arielle Ferland
Administrative Coordinator
After several years in the administrative field, Arielle joins MFG Technologies in order to support its team of qualified professionals in its daily administrative activities and will participate in various projects while assisting the Management in its functions.
Her versatility ensures internal logistics and effective communication between peers and certain external parties. Being focused on cooperation and teamwork, her support plays a significant role in the success of the company's business objectives.
Skillfully moving from one task to another, her adaptation contributes to the evolution of the growing company that is MFG Technologies!
Amal El Abed
Technical-Functional Divalto ERP Integrator
With 5 years' experience in development for the standard version of Divalto, Amal, technical-functional ERP integrator at MFG, plays a role in the development cycle of IT solutions.
Her ISTQB certification sets her apart, and she is dynamically involved at every stage, from requirements capture to analysis, development, testing, deployment and support.
She customizes ERP applications to meet customer needs, conducts rigorous integration tests, and strives to always deliver high-performance, innovative solutions.
Amel Fetni
Functional Divalto ERP Integrator
Amel plays the role of functional consultant and ERP integrator with a diversified experience in different fields of activity. At MFG, his responsibilities are to lead Divalto ERP integration projects for our clients.
She has a solid experience of 7 years in administrative management and IT systems. She specializes in several Divalto modules, including functional needs analysis, training and customer support.
Amel will be able to use all his expertise to ensure the success of your implementation project.
Yassine Bouharda
Divalto ERP Integration Team Lead
As a functional consultant and ERP integrator, Yassine's role at MFG is to lead Divalto solution integration projects with our clients.
With a diversified experience, touching several sectors of activity, Yassine can provide functional and technical support for our customers in terms of configuration, training and assistance.
Having an expertise in project management allows him to complete the missions in optimal conditions by meeting the different requirements of the parties involved.
Serge Laniel
ERP Technical support manager
As technical support manager, Serge's role within MFG Technologies is to supervise the support team and the processes. He ensures the quality and excellence of the support offered to all our customers and works for the overall and strategic success of the organization.
Serge has nearly 35 years of experience in operations and personnel management. His engineering background, technical experience, and dedication to continuous improvement allow him to add value to MFG's processes, associates, and most importantly, our clients.
With his team, he will focus on your satisfaction through problem solving and development and will be able, with his experience, to give you sound advice.
Sadikou Moukaila
Divalto ERP Functional Integrator
With 16 years of experience in ERP implementation in different industries and regions of the world, Sadikou joins the MFG team as a Divalto ERP Consultant-Integrator. He is a specialist in the finance and trading modules.
From the expression of your needs to the configuration and analysis of your needs, Sadikou will accompany you throughout your integration to tailor the Divalto ERP to your needs. His expertise and extensive experience will help you achieve your objectives.
Olfa Dhaou
Divalto ERP Technical-Functional Integrator
As a technical consultant – ERP developer, Olfa's role within the MFG technologies team is the technical needs analysis, developing a programming plan, executing the development of new functionalities that meet your needs for your Divalto platform.
Participating in the trial phase, she will contribute by supporting the integrators in training the users and drafting the required user material. She will then intervene in maintenance operations or in the evolution of existing programs.
She is recognized for her excellent listening skills as an educator (due to her academic background and her teaching at the university), for her technical skills, her curiosity and her rigor, which allow her to be a major asset at your service.
Ahmed Mokhtar
Divalto ERP Senior Functional Integrator
Ahmed is a Divalto ERP project manager with a solid 4-year consulting experience. He has worked on various ERP implementation projects, helping companies to optimize their processes using the Divalto solution.
His expertise includes project management, client needs analysis and implementation of custom ERP systems. He transfers his love for sport into his dynamic approach, his team spirit and his ability to meet challenges.
Passionate about creating innovative solutions that improve business efficiency, he will be able to offer you unparalleled service.
Hajer Issaoui
ERP Technical Support Expert
With over 8 years of experience in user support, Hajer joins the MFG team as a technical support to ensure effective assistance to our customers.
Hajer's role is to install, support and resolve issues on Divalto and JobBOSS.
Her academic background and professional experience are a major asset to effectively manage problem resolution and propose the appropriate functional and/or technical solution, while ensuring customer loyalty and satisfaction.
Patrick Charlet
Technology Director
Passionate about efficient business management, Alain offers you the best practices in ERP manufacturing systems: JobBOSS and Divalto. With more than 20 years of experience in the implementation of ERP systems (manufacturing systems) and as an accountant, his expertise makes him an outstanding entrepreneur. He will be your ally, he works for you and with you; you are always served with excellence and receive high-end advice to improve the management of your business through these platforms.
Patrick has nearly 20 years of experience in operations and personnel management. His experience in information technology and project delivery allows for strong internal organizational synergy, and supports each of the key resources in ERP integration, user support and software development.
He is at your disposal to facilitate the evolution of your integration project and contribute powerfully to the achievement of your objectives. His commitment to your satisfaction and problem solving makes him an indispensable manager.
Nancy Carrier
Talent Director
As a human resources specialist and corporate trainer / coach, Nancy supports our MFG technology team at all levels of the organization, in order to propel our ongoing projects with impact, and provide a positive transformation in the expansion of our organization.
With over 15 years of experience in training, coaching and developing employee potential and talent, Nancy uses her experience and expertise to advance MFG's various continuous improvement initiatives. She brings enthusiasm and creativity to our environment, fueled mainly by her passion for working with inspiring people, ready to develop, to be fulfilled at work and to use their skillset to grow and contribute to the success of the company.
Which, in turn, ensures the outstanding service you receive!
Alain Normand
CEO
Passionate about efficient business management, Alain offers you the best practices in ERP manufacturing systems: JobBOSS and Divalto. With more than 20 years of experience in the implementation of ERP systems (manufacturing systems) and as an accountant, his expertise makes him an outstanding entrepreneur. He will be your ally, he works for you and with you; you are always served with excellence and receive high-end advice to improve the management of your business through these platforms.
His attention to integrity, his great humanity and his genuine spirit make him an inspiring Leader with whom one wishes to be associated professionally - and the employees, collaborators of MFG, are all the more happy to be part of his team!